China Tours Reviews

I am so grateful for all the hard work China Tours did in planning our tour. It was wonderful! Please let me thank you again and again for all your work in putting things together so well for us! Your guides were great… very patient with our slow group and very flexible in planning for us. They were kind and helpful… thank you. I hope we will plan another trip! All our members really enjoyed themselves!

Ms. Karen Kuch

A thoroughly memorable trip to beautiful China. We visited Xi'an, Chengdu and did a cruise down the Yangtze River, all of which was booked through China Tours. The tour was well organised by Candy based on everything we requested with excellent communication throughout the booking process. We travelled with our 18 month old daughter and her needs were taken into account from the start of the booking process up to our final day in China. Each guide was friendly, informative, knowledgeable and punctual. The hotels were all great (especially Sunrise on The Bund in Shanghai!). We would recommend China Tours to anybody looking for a stress-free way to experience all the wonderful things China has to offer.

Mrs. Rebecca Dorling

From pre-planning to actual implemetation we found China Tours to be exceptional. In every location we were extremely pleased with the professionalism of our guides and courteous drivers. Due to last minute closures of major sites in Beijing, our request to supplement these changes by visiting local markets, a tea shop and the Lama Palace were handled flawlessly. We were greatly impressed by China Tours" handling of our onward travel (by train) to Shanghai due to our original flight ancellation. From start to finish any travel concerns were non-existent. We enjoyed our trip in its entirety. The one thing that might be addressed for future planning is the amount of food which was ordered at all the luncheons we had included in our tour. We were overwhelmed by the quantity and size of the dishes which were presented every day and much had to be left uneaten. The provision of two bottles of water per person every day was a much needed and greatly appreciated touch. It is our hope that China Tours will acknowledge and reward the wonderful guides we had on our travels and Candy in the office at Xi'an, who was timely in answering all our questions during the planning stages of our program, and re-organising the itinerary due to the last minute, unexpected changes.

Ann Alberding

From the initial booking process to all aspects of our tour we could not have been more satisfied. At every destination the guides were waiting for us with the vehicle and driver and dealt with us efficiently, courteously and professionally throughout. All the sights visited met our hopes and we were not disappointed in any of the cities, museums, countryside etc. visited. When required the arrangements were adjusted to ensure that we obtained the best possible experience during our tour. I would thoroughly recommend your company to any prospective clients.

David Saunders

We have now returned to Australia, after a wonderful visit to China! We have been very impressed with the great organisation which you have - everyone from Rose, the person we corresponded with to the excellent guides who met us and showed us some of the marvels of China. We especially must mention the guides in Lhasa, Beijing and Xi'an, but all were very good I will have no hesitation in recommending China Tours to my friends. Thanks and best regards Terry Sweet

Terry Sweet

We were thrilled with our tour! "Angela" was so prompt in responding to every email we sent prior to the trip and covered every detail. She reminded us about the visa, something I completely forgot about. Our guides were very accommodating, attentive, spoke English well. Sally and Jennifer were the stand outs. We took the luxury tour. Our hotels were outstanding, breakfasts were so good, huge variety. The Yangtze cruise boat Victoria Jenna room was OK, not luxury as the hotels. Food was very plentiful and tasty. Luther was fabulous! China tours was most accommodating in adding to our itinerary by taking us to see Suzhou & Zhouzhuang. They made all the arrangements for our request to continue on to HongKong after the end of our tour in Shanghai. We are most happy to recommend to anyone we know or others who want a recommendation to use China Tours! We so enjoyed the experiences of being close to people in China, not on a big bus tour. My husband was able to have a shave from a local barber in Suzhou, an experience he could never have had on an organized tour. The silk factory in Suzhou was outstanding! I could not see the silk thread the weaver was using! What skill these women had and they let us be so close to their work. Our guide got us to the Great Wall later in the day when there were hardly any visitors. We had it all to ourselves, which was quite surprising, since every place was packed with tourists. I think our guide knew when the best time to visit would be for our optimal experience. YES, YES, we only have the highest comments to say. Thank you for a most wonderful trip to China.

Sylvia

It was an amazing experience! Starting with your help arranging the tour and giving me options for everything. Every guide was nice and we didn't have any problem with them. All of them were open to opinions on where to go and provided excellent options for lunch and diner. I am truly out of words, all the locations we visited had a unique feeling that was very appealing and wonderful! It was one of the best vacations I've ever had.

Manuel Guerra

We enjoyed all the sights, especially the Great Wall, the Tarracotta Soldiers, and the lights at night in HK. We found the guides to be knowledgeable & the drivers to be skilled. I taught driver"s education in Michigan and would never attempt to drive in China. We especially liked Monica, Steven the river boat guide, and Helen in Xi'an. Everything that was within the tour companies control was top notch. All accommodations were as expected. We describe the trip as fun, yet tedious because of all the airplane travel. The extensive sitting in all the planes put my back in painful distress. In spite of it, I had a good time. and like I told my wife, laughing, maybe again in another 40 years, as the last time I was in China was 40 years ago when I was 19 and again at 21.

Marvin H. Smith

Have just returned home from our trip. We had a fabulous time, everything went exactly as planned. The accommodation was excellent, meals were fantastic, daily sightseeing was spectacular and our guides and drivers were tremendous. Each of our guides knew their city well and were well organised. Our trip up the Yangtze was relaxing and spectacular. We could not have asked for more. Thank you to you and all those associated with our trip, we had a great trip and we will happily recommend you to our friends. Thank you!

Stephen

Thank you for your email. The trip was most interesting and the guides were wonderful, especially Vivian. For an overview visit to China, the itinerary was perfect even though it was a bit tiring. Seeing the country is 10 days is quite a challenge and there was always someone there to take care of us!

Julian Sher

Kevin was friendly and knowledgeable, explaining in detail the rich history of Xi'an. Our idea of a private tour was to proceed at our own pace and make impromptu adjustments where plausible. We didn’t follow the planned itinerary exactly as planned but we didn’t miss out anything. For example, due to wet weather in the early part of the week, we went to Huangshan on the 3rd day instead of the 2nd day. The driver was good and friendly too. The vehicle was spacious, air-conditioning no problems what-so-ever. The a-la-carte meals were very good. I would say they exceeded my expectations! I did not keep count but we always had sufficient water to drink every day of the tour. Thanks for your good service rendered to me and my family! Regards, Lim Eng Kiat

Mr. Lim Eng Kiat

All 13 travelers were from fashion related industries and we booked through ChinaTours to get the most out of the short 8 day stay. We were all very happy with the bus and guide service provided by ChinaTours. The guides in both cities, Shanghai and Hangzhou were very knowledgeable, helpful and built a wonderful rapport with all travelers in the group. We would definitely book through this company again, and ideally seek out the same tour guides we were fortunate to have on this trip to learn more of the language, history and culture. Highlights were the fabric and trim markets and tailors in both cities, Linyin temple in Hangzhou, evening boat cruise in Shanghai, and spending time with our guides – Zhong Qui Liu and Yao Min Fang.

Ms. Amy Elizabeth Laird

On behalf of my wife and I, I am pleased to say thank you for your help in making our trip to China enjoyable and memorable. All aspects of the arrangements went entirely to plan. Both of the guides you provided - Nina in Beijing and Jack in Shanghai - were excellent. They were extremely knowledgable and couldn't have been more helpful. Our driver in Beijing - Mr Fong - was also exceptional and his vehicle very comfortable. Once again, thank you very much indeed. We would have no hesitation in using your company again should we have the opportunity to visit the parts of the world in which you operate.

Scott Wakefield

Review for Hohhot part Thank you for your email and for asking for our feedback. We had a wonderful time in Hohhot. The Naadam Festival was very interesting and the grasslands are beautiful, so much cooler than Beijing. The only complaint we have is that the food was not particularly good and the selection (choices) we had for food was very limited. We look forward to our trip to Guanzi and hope the food there will be better and that we will have a wider selection of food. Sincerely, Johnnie & Bob Review for Guilin part Hi Candy, Our trip to Guilin, Yangshuo and Ping An was quite a lot of fun. And yes, it did rain a lot, which created quite an adventure. The rain created a landslide on the one road that let vehicles in and out of Ping An. Because of this, our driver was stuck on the inside of the landslide, thus, we couldn't get out. So, we stayed an extra night, and figured out a way to get our bags and ourselves, out another way the next day. Another car came and got us, and got us back to Guilin, on schedule. It is because of all of this, that we cancelled going to Sanjiang. One thing I want to comment on about all of this was the great work of our guide, Marco. First of all, Marco"s English skills are excellent - much better than any other guide we have had to date in China - and that allowed all three of us to communicate very clearly about the situation of the blocked road, and figure out solutions, together. Marco listened to our ideas, and we listened to his. We were very happy to have been able to work together, with him, to figure out the best solution for us to get back to Guilin. I cannot begin to express our gratitude to Marco, and his office, for working very hard to create a positive experience for us, despite this unplanned occurrence. Marco was a complete professional throughout our time together and I was always confident in his abilities to get us where we needed to go. I hope you forward this message to both Marco, and his office - they should know that they did a great job!! Cheers, Bob Hi Candy - I agree with everything that Bob has said about our trip in Guilin. Because of the situation in Ping An, we requested that we be taken straight to Gulin and skip touring Sanjiang. Our whole trip was fun and one that we will always remember positively and fondly. I would like to add my compliments and appreciation to Marco and to his Chinatours office. Marco was competent and professional. His excellent English skills in combination with his knowledge of China, and his calm nature, make him the best guide we have had in China - far above the others. We also appreciate the responsiveness of the office to our situation in Ping An and to their covering the fees for the porters who carried our bags to the new car that came to pick us up. Please convey our appreciation and thanks to Marco and his office. They did a great job! Best regards, Johnnie

Johnnie & Bob

We are still travelling at present and I will answer this email when I am home and have enough time in about 2 days time. We had a fantastic trip in China and our guide, Tony, was brilliant. Everything went really well, better than expected. Tony, our guide was excellent. Always polite and considerate. He spoke really well and even understood our Aussie accent and jokes! He didn’t ever pressure us to buy goods or do shopping and was always helpful in making other arrangements if we didn’t want to do shopping. The driver and the vehicle were also excellent and were always in tip top condition.We felt very safe and privileged having such a good car and great driver. All the meals arranged by the tour were really good. We let Tony, our guide, select most of the dishes and he always did an excellent job as everything we had was delicious and of very good quality ingredients. We really enjoyed the meal on the Longji Terrace region, because it was such a surprise to get such a range of delicious home style cooked dishes with very fresh ingredients. The other meal we really enjoyed and was such a highlight of the trip was at the Yangshou cooking school, being taught how to create our own delicious dishes and we really enjoyed the whole experience. We received bottled water every day and was greatly appreciated. There were so many beautiful places we visited, we were truly impressed.

Mrs. Andrea Fuller

The trip was Great! Tour guide Freddy and driver are pleasant guys. Road condition from Yangshuo to Guilin was pretty bad. Aggravated by the car suspension not so good, it made the journey not as comfortable. Rebecca Zhang is very professional and efficient in handling my booking. I am impressed. Information were very clear. Tour guide Freddy is a nice guy. Both hotels in Guilin and Yangshuo were excellent.

Frank Goy

Thanks for a truly great tour. The whole experience was very professional and well organised to the last detail. Our guide Karl was very knowledgeable and looked after us well. Will use ChinaTours again for other trips in China.

Mr. Geoff Dowdell

Kelly did a great job as our tour guide. We had a wonderful time. We really enjoyed Temple of Heave and Forbidden City and Tiananmen Square... very knowledgeable about everything that we saw, and every place we passed by on our way to different sights. We also really enjoyed Mutianyu Great Wall... thank you very much Chinatours!

Mr. Clarence Ming Feng

Some time already passed after our trip to China. I have been very busy at work from the first day of coming back, but both of us, my husband and I, remember our trip with great fondness. We enjoyed every day during these two weeks. Special thanks to Lora, who helped a lot in organizing such an exiting tour for us! The guides in all places we visited were very professional, friendly and knowledgeable. The drivers were also very good and we could trust that they would drive safely and they were always on time. The places we visited were wonderful, only the weather in the first week was not good, but this is something we can not influence. We certainly would like to visit China again. Thank you very much indeed!

Ms. Barbara Bogacka

I just wanted to take a moment to thank you and your company on the wonderful experience we had visiting China. The entire family enjoyed the trip. Our tour tour guides was nice and very knowledgable. I think we were all pleasantly surprise with Beijing, what an experience. Rain was the icing on the cake. The facts and stories about the history of Beijing was excellent. Thank you again for your help and planning.

Mrs. Anastasia

Absolutely fabulous thank you. We could not fault any part of the trip. The tour guides were fabulous and not one detail was missed. The accomodation was excellent in locations very close to the main areas. The food was incredible - a little too good... The time of year I thought may of been too cold - but the benefit was that there were no crowds. We bought thermal underwear, coats & boots in Shanghai and were well taken care of. Our most bitter time in the cold was in Beijing at Tiannamen Square. It all adds to the experience. We loved both Mr Darcy in Shanghai & Ninna in Beijing. They were fabulous. I would certainly travel with your company again. Thank you also for replying so promptly and politely to all my questions. We had no dramas - really enjoyed the fast bullet train from Shanghai to Beijing too. It's nice seeing the landscape & being with the locals.

Neville Bev & Clare Mammen

I had a wonderful time in China. I really have no complaints regarding services provided by China Tours. The guides did an excellent job. I was particularly impressed that they met me on time and were able to help me to my transportation to the next location. Thank you again for making me feel so welcome in China and I hope to return in the future and experience more of the outstanding sights that China has to offer.

Mr. Stephen Salay

My 10-day trip to China as terrific. The guide service was really excellent and every guide did a very good job making our trip amazing. I have never used a tour service before, but I must say that your guides and drivers made this a very memorable trip. They were courteous and very helpful in taking us to the right places and in helping us understand the culture. We especially liked that our guides were from the city we were in. They were obviously proud of their city and their insights were very much appreciated. The few hiccups along the way were expertly handled by the China Tour staff. Both myself and my daughter agreed that the trip would have been far less spectacular without your tour service. I would heartily recommend the China Tours service planning to visit China for the first time.

Mr. Grant Kirby

We really enjoyed our 12 day tour of China. Everything worked like clockwork, our guides were always waiting for us at each City, waiting to greet us with a friendly smile. They were always so helpful, friendly & informative, which made our trip so enjoyable, and an amazing & wonderful experience. We would like to give a special mention to Sally in Xi'an, to Renni in Beijing & also to their drivers. They were all terrific guiding and driving us around safely. The Hotels in each City were great, no problems anywhere. We have no hesitation In recommending China Tours to other travellers.

Wayne Buckingham

We had a very nice visit to ZhangJiaJie. We were very happy to see such a gorgeous landscape! It is an amazing place! Our tour guide, Michelle, was friendly, flexible, and professional. She managed and arranged our trip to make the most out of it despite rainy weather and horrible crowds. Her restaurant, food, and cultural recommendations were spot on! We are very pleased with the the guide's services; she was very helpful and responsive. She was also good with the children. Everyone should visit Zhangjiajie. WOW!

Ms. Kimberly Beth Tenai

Our China Tours trip to Dun Huang and Jiayuguan was very well organised. Our guide and driver were excellent and we saw world beating sites such as the Mogao Caves and Jiayuguan Fort that we would not have travelled to by ourselves. China Tours took all the hassle out of travelling to these amazing places in China. Thank you for organising this trip. I hope we will travel again with China Tours.

Ann Veronica Keeling

First, please allow me to say that we were very pleased with the experience we had with China Tours. Our experience with China Tours must begin with the online communication experience with the China Tours representative, Fay Gao. From the first contact, Fay responded promptly and courteously to all inquiries and concerns. She was completely up front about what the tour costs included and what was not included. She was helpful making recommendations about which attractions we would definitely want to see and what we might want to pass on. I had done a lot of research about our itinerary prior to contacting China Tours and they were very helpful in narrowing or expanding our stops based on their extensive experience. We actually contacted them following our arrival to arrange a last minute tour of the Great Wall that was a bit off the beaten path and they came through faultlessly. The guides and drivers of China Tours were very professional. The guides spoke the English language well and were very knowledgeable of the sites we visited. The guide we spent the most time with, Liu (Peter), was with us for 8 days. He always took the time to be certain we were where we were supposed to be on time, balanced our schedule with the appropriate amount of time at each site, and saw to it that we were checked into the accommodations and were taken care of prior to leaving us for the evening. All the guides made excellent recommendations for us about restaurants when we were on our own and made certain we had the necessary items we needed prior to leaving the hotels at the start of the day whether it was a passport for the day or the appropriate amount of water for our tours. Everything was effortless. The drivers were courteous and safe. They knew the rules of the road and although I had no idea what those rules were, the driver's navigated the system efficiently and with safety and skill. They were always there to meet us when we were completed with an attraction and helped us with luggage and doors. These are little things but go a long way to provide a value added service. I would do this again with China Tours and would highly recommend them to anyone planning a trip to China.

Donald Drolet

Thank you again for all your help with our tour everything was perfect. Everything that was organised for us was perfect. Our guide Catherine and our driver made us feel very welcome and safe. We loved volunteering that was very special for us being so close to these very cute pandas. We would definitely use China Tours. And we would highly recommend your company to anyone that is wanting to visit China. The best booking process we have ever had. Catherine our guide was amazing, she went above and beyond her job as a guide and we left China with a new friend.

Natalie & Jared

Excellent Choice! This was the trip of a lifetime for Jess and me! Shirley was our tour guide in Beijing. I would highly recommend her to everyone! She was more than a guide, she became our friend throughout this tour. The tour was laid back, but very informative. Bring your walking shoes!

Melissa Watts

After reviewing your tour company we began the process of booking our private tour. Beginning with booking process to all aspects of our tour we were very satisfied. Our representative, Fay Gao walked us through the entire process, making the arrangements easy and leaving us confident. Our guides were waiting for us at every destination with the vehicle and driver and dealt with us efficiently, courteously and professionally throughout. The itinerary, sights, hotels and most restaurants met our expectations. At times the itinerary was adjusted to ensure that we obtained the best possible experience during our tour. We would thoroughly recommend your company to any prospective clients.

Mr. Frank A Knight